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View Full Version : UPDATE for those with the broken Bioshock Collector's Edition



Vertigo
11-21-2007, 12:40 AM
I just received this email:

"BioShock Figurine Replacement Program Update


The BioShock figurine replacement program is nearing completion after some delays due to production of the replacement figurines. We appreciate your patience and in order to speed things up, 2K Games is eliminating the step in which you are required to return the broken figurine (we've figured you've waited long enough!).

In the next two weeks, we will begin shipping out a single package containing both the replacement figurine and the art book to customers who enrolled in the program by November 12th. There will be no return box or need to return the broken figurine to our attention.

Thanks for your support and interest in BioShock, and for your patience during the replacement figurine program.


2K Games "

Honestly, Securerom has been the only issue I've had with this game and/or company. Their service in repairing the broken figures has actually been really good, and I think I'd buy from them again. Just wanted to post something friendly about video gaming for a change.

Spawn-Inc
11-21-2007, 01:09 AM
should have updated your older thread (http://www.thebestcasescenario.com/forum/showthread.php?t=10200), but still nice to know you don't have worry about sending it back.

Vertigo
11-22-2007, 02:54 PM
Would you believe I nubbed it up and forgot completely about the original thread. Thanks for being more perceptive than me.

haha49
12-06-2007, 04:46 PM
im still waiting for my box to send the broken one in its like impossable to reach them i still have a broken figure and its been a long talking to them its just 1 pain after another.. i contacted them 6 times already.. i have just given up...

xRyokenx
12-06-2007, 06:11 PM
Don't give up, lol. Just be patient and persistent. Wait until tomorrow to call them again and if you don't reach them tomorrow call the day after.

haha49
12-09-2007, 03:14 AM
Don't give up, lol. Just be patient and persistent. Wait until tomorrow to call them again and if you don't reach them tomorrow call the day after.

im not going to waste my time.. not worth the hassle..

xRyokenx
12-09-2007, 11:50 AM
im not going to waste my time.. not worth the hassle..
Your figurine, lol.