TES IV: Oblivion won't re/un-install...

[xRyokenx]

Can someone tell me what this crap means?

http://img167.imageshack.us/img167/8835/91161270xv4.png (http://imageshack.us)

http://img87.imageshack.us/img87/9647/66167631er1.png (http://imageshack.us)

Happens whenever I try to uninstall Oblivion...

[Greco101]

http://www.google.com/search?q=oblivion+error+5001&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a

http://community.macrovision.com/showthread.php?t=158155

[xRyokenx]

lol

)(sds

[xRyokenx]

Guh, still not cooperating.

[xRyokenx]

Got it :D... here's the email I got for error -5001:


Hello,

Follow the below instructions except for the part about reinstalling.

Use the method below to create the cleanest install possible.

1. Click on Start, All Programs, Bethesda Softworks, Oblivion, and choose Uninstall Oblivion.
2. Follow the prompts.
3. Once the uninstall is complete, close all of the open windows.
4. Double-click on My Computer and find the folder the program used to be installed in.
5. Click on the program folder once to highlight it and press the DEL or Delete key on the keyboard to send the folder to the Recycle Bin.
6. Next, open My Computer again and find the folder C:\Windows\Temp.
7. Once in this folder, Click on Tools, then Folder Options. Click on the View tab, then click on Show hidden files and folder to place a check by it. Click on Apply, then OK..
8. Click on Edit at the top of the screen, then Select All. Next click on File, then Delete. Answer Yes or Yes to All to any of the prompts that appear.
9. Next, open My Computer again and find the folder C:\Documents and Settings.
10. Double-click on the folder named after your Windows login name (e.g. if you're login is "Bob", then Double-click the folder named Bob)
11. Double-click the Local Settings folder.
12. Double-click the Temp folder.
13. Click on Edit at the top of the screen, then Select All. Next click on File, then Delete. Answer Yes or Yes to All to any of the prompts that appear.
14. Once this is done, close all open windows.
15. Open My Documents\My Games\Oblivion and delete all the files in this folder (except for the Saves folder if you want to keep your Saves).
16. Open C:\Program Files\InstallShield Installation Information. Delete the folder named {35CB6715-41F8-4F99-8881-6FC75BF054B0} (Note: If this folder does not exist, please skip this steps and continue to the next step.)
17. Empty the Recycle Bin. Double-click the Recycle Bin icon. Click on File and Empty Recycle Bin.
18. Once this is done, close all open windows.
19. Go to Start, Run, and type in msconfig. Click on Selective Startup and temporarily uncheck Load Startup Group Items. Click on Okay and Yes to restart.
20. Please note that the following instructions involve changes to the Windows Registry. The Registry is a very sensitive part of Windows and removing or editing the wrong value can cause a multitude of problems. Please make sure to follow the instructions exactly to ensure a minimal chance of problems. If you wish to make a backup of the registry before proceeding, please use the links below to view Microsoft Support Articles describing how to backup the Windows Registry.

For Windows XP: http://support.microsoft.com/default.aspx?scid=kb;en-us;q322756

**If you do not see a particular entry, skip that entry and move on to the next entry until you complete this step.**

- Click Start, and Run.
- Type in "regedit".

- Click on the plus sign next to "HKEY_LOCAL_MACHINE"
- Click on the plus sign next to "Software"
- Click on the plus sign next to "Bethesda Softworks"
- Click once to highlight the "Oblivion" folder on the left side.
- Make sure that key is highlighted and hit the Delete key on the keyboard. Choose Yes to confirm the delete.

- Click on the plus sign next to "HKEY_LOCAL_MACHINE"
- Click on the plus sign next to "Software"
- Click on the plus sign next to "Microsoft"
- Click on the plus sign next to "Windows"
- Click on the plus sign next to "CurrentVersion"
- Click on the plus sign next to "Uninstall"
- Click once to highlight the key on the left side: {35CB6715-41F8-4F99-8881-6FC75BF054B0}
- Make sure that key is highlighted and hit the Delete key on the keyboard. Choose Yes to confirm the delete.

- Close the registry editor by clicking on Registry at the top and then click Exit.

21. Place the Oblivion DVD into the drive and install the program.
22. Place the Knights of the Nine DVD (if being used) in the drive and install the expansion. (Note: If you do not have Knights of the Nine on DVD, then skip this step and continue to the next step.)
23. Place the Shivering Isles DVD (if being used) in the drive and install the expansion. (Note: If you do not have Shivering Isles on DVD, then skip this step and continue to the next step.)
24. Install any downloaded plugins.
25. Install the latest patch from http://elderscrolls.com/downloads/updates_patches.htm . Only install the Oblivion patch if you are not using Shivering Isles. If you are using Shivering Isles, then please do not install the Oblivion patch and just install the Shivering Isles patch.

Your customer number is 1801903
Please refer to case #:: 2949972 if you have any further questions.

If you need further assistance, you can also reach us online at http://support.bethsoft.com or our technical support staff at (410)-568-3685. Please include all previous replies when/if responding to this message.

[crenn]

So you're up and running?

[xRyokenx]

Yep. Bethesda Support FTW!