PDA

View Full Version : google searches not working


BuzzKillington
11-28-2009, 07:18 PM
A friends friend's laptop isn't showing results for any search engine. It just says "ooops, this link appears to be broken."

I thought maybe a virus but had her scan and nothing came up. (although the scan wasn't in safe mode).

Any thoughts?
Trace
11-28-2009, 08:32 PM
Sounds like she's using chrome. Has she tried a different browser?
BuzzKillington
11-28-2009, 09:02 PM
she was using IE. I actually had her install FF and still the same situation.
Trace
11-28-2009, 09:51 PM
Just google doesn't work?

Maybe a virus gave her a loopback? You know like in the routing tables (IDR what it's called, you can set it through CMD)
Drum Thumper
11-29-2009, 02:47 PM
Try to install Spybot: Search and Destroy and run it. After that, try to run a free online virus scan. If those don't work, let us know. There are other ways to go about fixing this.
mDust
12-02-2009, 12:07 AM
In command prompt, try pinging google.com or any other site for that matter.
e.g. ping google.com
This will at least tell you if TCP/IP is working properly...should have 0% loss. If it does work, then it's a problem with the browsers' configuration or virus/spyware/etc.

Another thought: is she connecting with wireless or Ethernet? Try the other.