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View Full Version : Where to report fraudulant emails?



BuzzKillington
08-12-2010, 07:39 AM
I've suddenly been getting spammed by fake Blizzard e-mails (I don't even play WoW but I DID play a 14 day trial years ago) about my account being sold and all this other crap.

The links lead to a reported attack site but the e-mails are from an @blizzard. wtf?

I reported the e-mails to Blizzard but I'm not sure if they'll do anything about it. I'm not entirely sure where they got my e-mail address or how they're doing it but perhaps one of you will know what I can do about it.

:neutral:

From: donotreply.service@blizzard.com

Hello,

Blizzard Entertainment recently received a request to change the e-mail address used to log in to the Battle.net account with the username *****@cox.net. The e-mail address u***@hotmail.com has been specified as the new username for this Battle.net account. An email has been sent to this new address containing a verification link to complete the change.

Once the new address has been verified, the e-mail address ****@cox.net can no longer be used to log in to this Battle.net account or any World of Warcraft accounts merged with this Battle.net account.

If you did not initiate this request, please click here to check your login e-mail address immediately.

Sincerely,
The Battle.net Account Team
Online Privacy Policy



From: wowaccountadmin@blizzard.com


Greetings,
An investigation of your World of Warcraft account has found strong evidence that the
account in question is being sold or traded.
As you may not be aware of, this conflicts with Blizzard's EULA under section 4 Paragraph B which can be found here:
WoW -> Legal -> End User License Agreement
and Section 8 of the Terms of Use found here:
WoW -> Legal -> Terms of Use
The investigation will be continued by Blizzard administration to determine the
action to be taken against your account.
If your account is found violating the EULA and Terms of Use, your account can,
and will be suspended/closed/or terminated. In order to keep this from occurring,
you should immediately verify that you are the account.
To verify your identity please visit the following webpage:
https://www.battle.net/account/support/login-support.xml
Only Account Administration will be able to assist with account retrieval issues.
Thank you for your time and attention to this matter,
and your continued interest in World of Warcraft.
Blizzard Entertainment Inc Account Administration Team
P.O. Box 18979, Irvine, CA 92623
Blizzard Entertainmen

Luke122
08-12-2010, 10:23 AM
Spoofing an email address is quite easy actually.

The best thing to do is to check the header of the message, and get the originating IP. Then go to www.dnstools.com and look up that IP to see where it originated from. Also, it couldnt hurt to go to Blizzards actual site, and see if they have a fraud/abuse department/page, and talk to them about this to be sure.

The first thing that stood out in the first email you posted was "a verification link has been sent to the new address to confirm the change". That's just ridiculous.. any reputable change system would confirm at the old address first. Otherwise anyone could just say, "My new address is ***@***.***, please forward the account details there."

Is it possible that your email address is just very similar to someone elses, ie they made a typo? Maybe you are recieving them in error..?

Or maybe the same sender sent both of them, to try and rush you into following the directions in the first..? If there is a clickable link in the first email, verify the URL of it.. that seems awfully suspicious to me.

Drum Thumper
08-12-2010, 12:44 PM
Create a spam filter blocking all emails from blizzard.com. Works like a charm for me.

Diamon
08-12-2010, 12:57 PM
I played years ago and I'm getting tons of those. I think "they" somehow got hold of an e-mail list from blizzard and is now sending phishing e-mails to everyone on those lists. They're usually extremely easy to see through, bad grammar, typos and just ridiculous texts overall. Blizzard knows about this but it's not much they can do except keep warning signs at the WoW login screen (my brother is playing and there's a warning, or at least there used to be one).

farlo
08-13-2010, 01:45 PM
i get them on 2 of my email address, one of which never had wow access.

they're likely already aware of them, and ive been getting about 5 a day for a couple weeks.

Bopher
08-14-2010, 02:17 AM
I got a few of those a couple weeks ago. I'm pretty sure that Blizzard has a page to report phishing scams.

I had/have a WoW account (suspended right now cause I couldn't justify paying when I never had time to play) and figured if someone was trying to sell my account then it would stink for them cause all I had was a lvl 42 that was any good.