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View Full Version : I am fed up with shoddy delivery services!!!!



Oneslowz28
08-13-2010, 07:08 PM
Fed-Ex just delivered a package I have been waiting all week on. It was some water cooling gear from Danger Den. I am glad it finally got here, but very pissed off that the delivery guy just left it on my steps in the middle of a rain storm. Not a little drizzle, not a gentle shower, but an all out ocean falling from the sky down pour. It has been raining hard enough for the last hour to flood my street enough that the storm drain is overflowing. My front steps have a landing at the top with about 4' of roof over it. Its about 4'x8' total. He did not leave the package near the door either, it was more close to the steps. He did not knock at all, I was sitting in my office while he was here which is the room directly beside the foyer. If he would have knocked or pushed my door bell I would have heard it. What I did hear was the truck pulling out of my driveway. I looked out the window and caught a glimpse of the back door so I checked my door. There was the package.

The box is ruined, which is not a big deal. The contents are just some Tygon, 1/2" barbs and some Fesser One. So nothing was damaged by the water because it could not be. My issue here is that I routinely get expensive electronics in for review some of which I have to return undamaged when the review is over. I mean, what if this was a $300 motherboard, $700 Video Card, $1000 processor, or even a $50 hard drive. It would have been ruined. If this would have been one of my wedding albums, I could have been out of almost $1000 with an upset client. When UPS delivers a package and there is so much as a puff of cloud in the sky they will wrap the box in a plastic trash bag. If the box is too big they will schedule a re-deliver. Fed-Ex did not have the decency to do that.

I am debating on calling the supervisor and asking why my package was not in a bag, schedules for a re-deliver, or the guy simply knocking. I understand they have a quota they have to make and that speed is the only way they will do that, but knocking, or pushing a button is not that hard of a task nor is it time consuming.

Oh well, Now I have a delima. Should I rebuild my loop, or go and play some Battlefield Bad Company 2?

OvRiDe
08-13-2010, 07:14 PM
Woot.. BFBC2!!!!!

Oh yah.. the package thing sucks too!

Diamon
08-13-2010, 07:17 PM
Sounds like you should let off steam in BF BC 2 for an hour or so and then rebuilding your loop after that. Building delicate stuff is NEVER a good idea when tired or frustrated.

That sounds like some really lousy delivery though : /

In Sweden you have to go to your local post office (usually at a food store) and pick it up if its too large to carry on a bike ^^

It can be a bit inconvenient at times but it only takes like 5-10 mins and stuff like that never happens.

PauL
08-13-2010, 08:08 PM
Play some BFBC2, then build it.

Glad your stuff is okay. It never rains like that where I live so I dont have to worry about stuff getting soaked in water. What has began to bug me is this new UPS delivery guy. Prior to this new guy, he would always knock on the door to acknowledge a package has been dropped. Now adays packages are unknowingly dropped off, only to be noticed if someone happens to open to door or pulls into the driveway. I do give him props because the other day my dad order a new home theatre system, although he never knocked when he dropped it off, he put it next to what we call our "back door" which is about 30' to the right of our "front door" which people cant see from the street because of all our Redwood trees.

dr.walrus
08-14-2010, 09:15 AM
As someone who has spent a few years as a complaints manager, i would strongly advise you do complain.

Customers don't want their packages delivered like that, neither does the courier company. The only person you'll get a slap on the wrist is the driver that turned your package into a piece of sloppy mush.