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public_eyesore
03-30-2006, 01:46 PM
posted by wazzledozzle on eofc, but had to repost, ts too funny(my opinion, the transscript is funnier than the article)
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http://www.theregister.co.uk/2006/03/24/tuttle_centos/

Basically some small town's web page goes down after a server reboot, and it displays the Apache server default page. Town manager freaks out and thinks his website has been hacked. Hilarity ensues

Full transcript-
http://www.centos.org/modules/news/article.php?storyid=127

bigbaddog
03-30-2006, 02:01 PM
Yea, that is about par for most local governments and IT issues.:)

Cevinzol
03-30-2006, 02:39 PM
ROFLMAO

I'm tempted to call that goofball City Manager Jerry A. Taylor and tell him I've hacked his office computer and installed a PEBCAK I/O on it. His "22 years in computer systems engineering and operation" should be able to fix it a jiffy.

tybrenis
03-30-2006, 10:22 PM
ROFL what a moron! It's a shame really, I deal with customers like that all day - I run a small computer business.

legoman786
04-12-2006, 09:25 PM
Wow, I hope I don't run into people like that... I am also starting a small computer business. Mostly towers w/no monitors. More in the mid/high end. Sadly, most people in southern Tucson have no clue what they are doing when they start typing away.

Cevinzol
04-13-2006, 08:11 AM
I am also starting a small computer business
Been there, done that, burned the T-shirt.
My best advice is - Don't do anything for free. If you do the (L)Users won't learn.
I spent 6 years on helpdesks for different comapnies I've heard of tons of winners.
Here's some examples from co-workers:
1: User can't install his ISP software. Claims he's an engineer
15 minutes into that call i hear the tech say:
"Sir, there are only 8 different ways that floppy can fit in that slot"
Took 45 minutes to insert a disk and type "a:\setup"

2:[Actual Microsoft call - I have the tracking # and transcript] Lady called because she wanted the "wizards" out of her computer. Claimed she was a god fearing christian and didn't want no black magic in her operating system. Tech tried to explain the concept of a computer wizard but she wasn't having any of it. [well thank god she wasn't using unix. OMG Daemons!]

3: Woman called with a computer problem. Its lunch break AND its vanetines day. Boyfriend/husband stops by for a nooner while she's trying to get her machine working. That doesn't matter. BF/hubby does her doggie style while she talkes to the tech. After that call the tech stopped by my desk and said "I need a cigarette."

4: I did this one. A great way to freak customers out is to remote connect to their computer while helping them. Having someone else move their mouse around weirds some people out.
USER: "can you see me?"
TECH: "see that green light by the power button..."
USER: "yes..."
TECH: "hi... I like what you're wearing"
USER: [quickly hangs up phone]

legoman786
04-13-2006, 10:06 AM
That's awesome!! I just have to try the remote connect one for myself!! But it has to be someone I don't know though. I am, as of now, distibuting to my scoolmates/teachers.

Cannibal23
04-13-2006, 12:31 PM
i have a good story from my work too.

i once had to explain to a marketing guy who was in a remote office how to drag and drop.... drag and drop people. the worst part and this will kill ya, it took 20 minutes for him to get this. i cant even fathom how this could in anyway be difficult. seriously. try this out. immagine someone explaining drag and drop to you and you not understanding. i cant do it, can you ?

and this dude in Tuttle... how do these people get to management positions. seriously. kind of makes you wonder how inteligent his opponant was if they chose to vote this guy in eh.