Airbozo
11-23-2010, 07:34 PM
I haven't ranted in a while. Mainly because I have been too busy to even have a rant despite many issues.
Today's rant: Regulatory compliance.
I have been tasked by one of our large customers to provide them with proof of regulatory compliance for several power supplies used in servers and workstations we supply them.
You would think this would be an easy thing since this proof of conformance is required by almost every major industry for off the shelf parts. Not so. It is like pulling teeth to get this information. If I can find it on my own, it is either way out of date or completely inaccurate.
I have been working on this since July and out of 6 companies only ONE has even had the decency to respond with the correct info. That was Antec and they responded within 12 hours with the exact document I needed. SuperMicro? Nothing, and we are a rather large partner of theirs too. Dell? hahah forget it. They tell me to look on their website but can not provide me a link to the _correct_ information. All I can find is out dated certifications or only certifications for current models. Cisco so far has not responded to me with anything but questions and invalid info.
Zippy Technology (I kid you not, it is a real company that makes power supplies) so far has not responded despite half a dozen emails. I tried calling once, but Mandarin is not my native language... lol
OK, more to rant about, but ran out of time....
BTW: It may mean nothing, but the standard I am trying to verify is IEC 60950-1 2nd edition.
Today's rant: Regulatory compliance.
I have been tasked by one of our large customers to provide them with proof of regulatory compliance for several power supplies used in servers and workstations we supply them.
You would think this would be an easy thing since this proof of conformance is required by almost every major industry for off the shelf parts. Not so. It is like pulling teeth to get this information. If I can find it on my own, it is either way out of date or completely inaccurate.
I have been working on this since July and out of 6 companies only ONE has even had the decency to respond with the correct info. That was Antec and they responded within 12 hours with the exact document I needed. SuperMicro? Nothing, and we are a rather large partner of theirs too. Dell? hahah forget it. They tell me to look on their website but can not provide me a link to the _correct_ information. All I can find is out dated certifications or only certifications for current models. Cisco so far has not responded to me with anything but questions and invalid info.
Zippy Technology (I kid you not, it is a real company that makes power supplies) so far has not responded despite half a dozen emails. I tried calling once, but Mandarin is not my native language... lol
OK, more to rant about, but ran out of time....
BTW: It may mean nothing, but the standard I am trying to verify is IEC 60950-1 2nd edition.