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Snowman
03-22-2011, 09:19 AM
So they screwed up my shipping address and I just caught it so I called fedex and got the typical call the shipper. I called apple fully expecting some ring around the rosie crap about having to take it back and reship it or something of the sort. Long story short they corrected the address still expect it to deliver today and I got this
http://storeimages.apple.com/1825/as-images.apple.com/is/image/AppleInc/H3467?wid=185&hei=185&fmt=jpeg&qlt=95&op_sharpen=0&resMode=bicub&op_usm=0.5,0.5,0,0&iccEmbed=0&layer=comp (http://store.apple.com/us/product/H3467ZM/A?fnode=MTY1NDA4Mg&mco=MjA0NzE0MjA)

http://storeimages.apple.com/1825/as-images.apple.com/is/image/AppleInc/H0998_AV1?wid=185&hei=185&fmt=jpeg&qlt=95&op_sharpen=0&resMode=bicub&op_usm=0.5,0.5,0,0&iccEmbed=0&layer=comp (http://store.apple.com/us/product/H0998VC/A?fnode=MTY1NDA1MA&mco=MTM3NTM3MTk)

FOR FREE

diluzio91
03-22-2011, 11:15 AM
Welcome to the walled garden of Apple, we've taken the liberty of removing the forbidden fruit. Have a nice stay!


Neat free stuff tho.

Snowman
03-22-2011, 12:29 PM
This is not my first apple stuff purchase, just had some gift cards I had to use. Not sure where the shipping mistake was made, but they have more than made it right.

LiTHiUM0XiD3
03-22-2011, 01:22 PM
Welcome to the walled garden of Apple, we've taken the liberty of removing the forbidden fruit. Have a nice stay!


Neat free stuff tho.



just a small pointer... we mac people can run more than garage band and ichat...

nice score snowman

altec
03-22-2011, 06:26 PM
just a small pointer... we mac people can run more than garage band and ichat...

nice score snowman

Yeah, you can run Safari too. :bunny:

Lothair
03-23-2011, 06:39 AM
Everything you need, but not everything you might want. They do have great customer support though. That's what can happen when you don't choke a company to death through the demands of low cost. (although nobody is perfect)

Snowman
03-23-2011, 07:59 AM
Not so happy anymore I made three calls yesterday and two changes online to my shipping address and nothing has been done so in exactly one minute I will be calling apple and explaining as calmly as possible when and where I want my ipod and where they can shove it if this doesn't get expedited.

Snowman
03-23-2011, 08:52 AM
Well the lady on the phone admitted that the information I was given on 3 count them 3 different occasions was incorrect however I was not lied to. It is supposedly coming today anyway.. color me completely unimpressed with the customer service. They also shipped my freebies to the same wrong address.

AmEv
03-23-2011, 01:27 PM
They also shipped my freebies to the same wrong address.

*sigh*:facepalm:

Lothair
03-23-2011, 06:51 PM
How would they even get your address wrong? Do they have people hand writing the addresses onto the boxes now?

I don't think I have ever even heard of something like that happening before, things being as automated as they are these days.

Perhaps they fixed the address but it's just not updated where you can view it?

Snowman
03-24-2011, 09:33 AM
How would they even get your address wrong? Do they have people hand writing the addresses onto the boxes now?

I don't think I have ever even heard of something like that happening before, things being as automated as they are these days.

Perhaps they fixed the address but it's just not updated where you can view it?

They transposed my billing addresses city (home) to my shipping address (office). This address simply does not exist and it boggles me that it could even leave or a label be completed because our ups department can not even create a label for that address. Nothing ever really happened with this until I got fed up and spoke to a supervisor at apple yesterday and explained the situation and my disgust with a certain rep Tuesday afternoon. I work customer service/tech service and if I had even thought about talking to someone the way this guy talked to me I would be fired.

x88x
03-29-2011, 08:55 PM
Oh, but don't you know? They're doing you the great privilege of allowing you to buy their products. They're allowed to treat you like crap in order to even it out...right? :P