What Can thermaltake Do For You?

[Tt-Enthusiasts]

Hello,

Thermaltake is actively working on getting community feedback on existing and future Thermaltake products. We would like you as the enthusiast community to provide feedback on your experience with present Thermaltake product, and also any product, Idea or changes you would like to see from Thermaltake in the future. Thermaltake is here to support the enthusiast community and we would like to address any issues or concerns you have so that your experience with Thermaltake is excellent and our products will improve to better suit your needs. Please feel free to discuss, comment or provide suggestions as we are here for you and we are willing to work directly with you to assist with any issues that may arise.

Thank you for having me here
Thermaltake Enthusiasts support 8)

[Fuganater]

What can Thermaltake do for me?


Sponsor me :P

[Tt-Enthusiasts]

What can Thermaltake do for me?


Sponsor me :P

I knew that was coming lol

[Fuganater]

Hahaha! Well when you ask that kind of question.

Anyways....

[OvRiDe]

Welcome Tt-Enthusiasts! I find it quite refreshing that a company is willing to get right down in the trenches to get direct feed back on issues, and also to listen on what your typical enthusiast is looking for in a product. I can imagine it can be a rough spot to be in at times.

Thank you for joining our community!

[Tt-Enthusiasts]

Welcome Tt-Enthusiasts! I find it quite refreshing that a company is willing to get right down in the trenches to get direct feed back on issues, and also to listen on what your typical enthusiast is looking for in a product. I can imagine it can be a rough spot to be in at times.

Thank you for joining our community!

Thank you, and also thank you for inviting me into your community. I only hope together we can work to make products you guys will want and the way you want them or the best we can.

[Oneslowz28]

Welcome Tt-Enthusiasts! Having worked with Thermaltake over the last few years, and met some of the US marketing team at CES, its exciting to see you join our forums. One thing I would really like to see on future TT eSports gaming mice is the inclusion of a flat metal scroll wheel with a flat rubber grip. The current Black Element is a great mouse (both OvRiDe and Myself use this mouse) but I feel that the scroll wheel is lacking the feel of other manufacturers high end mice.

[Tt-Enthusiasts]

Welcome Tt-Enthusiasts! Having worked with Thermaltake over the last few years, and met some of the US marketing team at CES, its exciting to see you join our forums. One thing I would really like to see on future TT eSports gaming mice is the inclusion of a flat metal scroll wheel with a flat rubber grip. The current Black Element is a great mouse (both OvRiDe and Myself use this mouse) but I feel that the scroll wheel is lacking the feel of other manufacturers high end mice.

Thank you for that, and I will see what we can do with this request. :)

[AmEv]

Glad to see that the companies are coming to the consumers.

Not that much you can do for me or I can do for you; I'm broke right now, and have not had a chance to buy your products.

I've got an idea for a case; do you accept .skp (Google SketchUp) files?

[Fuganater]

The last TT item I bought was the Black X Duet HDD dock. So far its working out great. Love the ESATA.

[Tt-Enthusiasts]

Glad to see that the companies are coming to the consumers.

Not that much you can do for me or I can do for you; I'm broke right now, and have not had a chance to buy your products.

I've got an idea for a case; do you accept .skp (Google SketchUp) files?

Im always open to checking out new Ideas of course. :) pm me

[Tt-Enthusiasts]

The last TT item I bought was the Black X Duet HDD dock. So far its working out great. Love the ESATA.

Funny you say that I have a BlacX Duet dock on my desk... I use that thing alot more than anyone would think. :)

[TheGreatSatan]

I've been noticing a trend with new TT cases. Back when the V9 came out, TT cases were slick looking. It got even better with the V9 revision with USB 3.0 and an all black interior. The New TT Commander looks absolutely rediculous. It's littered with a bunch of goofy plastic shapes on the front. I was hoping that would've ended with the A60 and the A90.

[Kayin]

I'd like to say thanks for showing up.

I aired my grievances in a different forum, but I'll say to everyone else here this guy is on the level, and I've seen him say that there are product problems as well, so I think you and he will get along very well.

Also, I have a toy on my bench that Tt might be interested in. You can catch me here or on XS either one.

[Tt-Enthusiasts]

I've been noticing a trend with new TT cases. Back when the V9 came out, TT cases were slick looking. It got even better with the V9 revision with USB 3.0 and an all black interior. The New TT Commander looks absolutely rediculous. It's littered with a bunch of goofy plastic shapes on the front. I was hoping that would've ended with the A60 and the A90.

You will see a mix of cases coming from Thermaltake.. Some that you will probably really like and some that you likely wont care for. then again the one you like the guy who likes the Armor series wont care for as well.

We are really trying to meet as many of the enthusiasts design requests as we can but im sure you can understand that we are always trying to improve and I am actually personally working on some designs that I hope will be better suited toward your style/tastes.

[Tt-Enthusiasts]

I'd like to say thanks for showing up.

I aired my grievances in a different forum, but I'll say to everyone else here this guy is on the level, and I've seen him say that there are product problems as well, so I think you and he will get along very well.

Also, I have a toy on my bench that Tt might be interested in. You can catch me here or on XS either one.

this somewhat peaks my interest :D

[SXRguyinMA]

Good to see you here! I'll be at CES this year as well with my Maximum Security mod, can't wait to meet you!

[Tt-Enthusiasts]

Good to see you here! I'll be at CES this year as well with my Maximum Security mod, can't wait to meet you!

absolutely ;)

[Kayin]

YGPM, bro.

[d_stilgar]

As a modder, I would really like to see consumer level products to control lighting, fans, etc. from a desktop application. Coolit was going to offer the Maestro, but then sold the technology to Corsair. Modders love to mod, but we also love good looking (and functioning cases). I almost hate to admit it, but I love the articulated vents on the Alienware Aurora ALX, even if they don't necessarily provide better cooling.

A full featured+ case like that isn't offered to the consumer directly, and I think there's a large segment of the market that would be interested.

Where I can see this really making an impact in the market is if you had power supplies with an easily monitored temperature and the potential for fan control. This could be integrated into a larger monitoring system controlled through USB where many aspects of the computer's stats are monitored through a desktop app. I have one of your Toughpower PSUs in my machine right now, and have wished that I could know the temp of the PSU so I would know if it is safe or not to turn the fan down. Not complaining though because it is a really great power supply.

The Thermaltake products I really like are your external hard drive holders. I've been dying to get a hold of a few to see if any would be right for a killer HAL9000 PC, but since I don't have the money to do the whole build there's been no point so far. But still, I love the product. On that note though, any and all products should be designed with modding potential. I know screws are expensive, so find ways to design products that are easily dismantled without the need for screws, or make your modders happy and just put normal screws in there so things can be easily taken apart and put back together again.

And really, I know you aren't taking orders from us or anything, but I don't think anyone is making a slim (12-15mm thick) 92mm fan. I've searched. There's money to be made anywhere for anybody who is the only one doing something.

[Kayin]

Well said.

Tt could always look to the people who are doing wild things with their hardware (or anyone else's) and ask their secrets. Not everything could be used, I wager, but there's always something out there good.

[SgtM]

Welcome aboard! I'm not familiar with the finish you guys use, but if you aren't already doing so, consider using a flat paint finish as opposed to textured. This will aid in cutting down prep time for anyone painting a case. (A quick scuff with a red scotch brite instead of 20 minutes sanding the texture out with 320 and 400 grit.)

[diluzio91]

I would like to see more space behind the rear panel for cables, I tried assembling a computer in an A3 and there was no room at all in the rear to hide cables.

[AmEv]

Ideas that just popped into my head:
Case with exterior cable management
Test bench case with ALL ports and cables out front

[Fuganater]

I would love to get my hands on a test bench...

[SXRguyinMA]

I would love to get my hands on a test bench...

http://www.thebestcasescenario.com/frontpage/?q=HSPC+Top+Deck+Tech+Station :whistler:

[Fuganater]

http://www.thebestcasescenario.com/frontpage/?q=HSPC+Top+Deck+Tech+Station :whistler:

You can just put it in the package with the rest of my gear :D

[SXRguyinMA]

lol

[Twigsoffury]

Test bench case with ALL ports and cables out front

You know i always wanted a ATX chassis that faced the front of the computer, so the I/O headers were facing you, along with the front headers between the power supply and mainboard I/O header. The video card would also sit upwards! (the board would have to be flipped), which would be another cool feature if it has a side window.


Boy....you could almost just make a small side panel on the left hand panel i guess it would be?... with a spring assembly that you open and let close with a few fingers?

That way you could just plug in what you need to the front, open that panel and run those cables towards the rear, or even inside the case, but it'll still have a "neat" look to it when you close that panel back.

I need AutoCAD O.o

I'm personally wondering why a Case manufacturer hasn't integrated a LCD screen (maybe touch screen) Into the front of a ATX case that runs on USB (with included software..yo) especially if it had some sort of fan and lighting controller combined in it, that you know would control the most popular forms of LED lighting like RGB three pin LEDS. and have as many slots for fan regulators as the chassis has fan slots (maybe a few extra)

Man that would be sweet. Because then you just karate chopped the need for additional 50~200$ worth of drop in Controller(s) that probably wouldn't even have the talents of that case.


but you know, you'd have to make it the focal point of the design, but still pull off the look of a sleek super exotic car.... Like a Sesto Elemento.


http://static.blogo.it/eurocarblog/lamborghini-sesto-elemento-concept-salone-di-parigi-2010-live-02/LamborghiniSestoElemento_01.jpg

http://www.wired.com/images_blogs/autopia/2010/09/Lamborghini-Sesto-Elemento-3.jpg


If you could come out of the box with a computer chassis that did something like that, kept it around the 200$ ball park that we all love and make a chassis that looks like its doing 200mph while sitting on the desk, loaded with the latest technology in the industry....it'd k@#k a@#!

[Tt-Enthusiasts]

You know i always wanted a ATX chassis that faced the front of the computer, so the I/O headers were facing you, along with the front headers between the power supply and mainboard I/O header. The video card would also sit upwards! (the board would have to be flipped), which would be another cool feature if it has a side window.


Boy....you could almost just make a small side panel on the left hand panel i guess it would be?... with a spring assembly that you open and let close with a few fingers?

That way you could just plug in what you need to the front, open that panel and run those cables towards the rear, or even inside the case, but it'll still have a "neat" look to it when you close that panel back.

I need AutoCAD O.o

I'm personally wondering why a Case manufacturer hasn't integrated a LCD screen (maybe touch screen) Into the front of a ATX case that runs on USB (with included software..yo) especially if it had some sort of fan and lighting controller combined in it, that you know would control the most popular forms of LED lighting like RGB three pin LEDS. and have as many slots for fan regulators as the chassis has fan slots (maybe a few extra)

Man that would be sweet. Because then you just karate chopped the need for additional 50~200$ worth of drop in Controller(s) that probably wouldn't even have the talents of that case.


but you know, you'd have to make it the focal point of the design, but still pull off the look of a sleek super exotic car.... Like a Sesto Elemento.


http://static.blogo.it/eurocarblog/lamborghini-sesto-elemento-concept-salone-di-parigi-2010-live-02/LamborghiniSestoElemento_01.jpg

http://www.wired.com/images_blogs/autopia/2010/09/Lamborghini-Sesto-Elemento-3.jpg


If you could come out of the box with a computer chassis that did something like that, kept it around the 200$ ball park that we all love and make a chassis that looks like its doing 200mph while sitting on the desk, loaded with the latest technology in the industry....it'd k@#k a@#!


Thats an interesting idea for sure.... not quite sure how to implement it and be affordable but definitely unique

[Twigsoffury]

Thats an interesting idea for sure.... not quite sure how to implement it and be affordable but definitely unique

Well i've seen USB touch screens for like 30$ on ebay, so the price behind the technology can't be quite to hard.

especially if the flag ship model took off, then you could build a foundation of lower end cases with similar features as the flagship model and make booco $$$$!

[diluzio91]

I agree with what twiggs said, it doesn't have to be quite that extravagant, look at the phantom, it sold like crazy. I can say that if you give me a case i WANT to mod, rather than HAVE to mod i'm usually pretty excited. A great example is my corsair 600T, its roomy, simply styled, has enough cable management options to make your head spin, looks nice, and is easy to mod because everything on it can be taken apart.

[AmEv]

A testbench case that is cheap in price but not .2 mm aluminum.

One that looks nice, but doesn't sacrifice features for looks.

Easy to install and remove components, but not flimbsy connectors.

Easy to add onto it, and possibly stack one or two (KVM, anyone?)


And above all:



EASY TO MOD.



.skp to come.

[crenn]

What can Thermaltake do for me? GIVE ME A MILLION SPACE BUCKS!

Hey, you asked!

[SXRguyinMA]

They can find out why my Maximum Security build log seems to keep disappearing from the Tt forums :whistler:

[msmrx57]

They can find out why my Maximum Security build log seems to keep disappearing from the Tt forums :whistler:

Because it's top secret. :whistler:

[x88x]

Hmm, let's see, what can Thermaltake do for me? Well, I'm not exactly in the market for new product at the moment, so more nebulous thoughts.. You have been consistently improving the quality of your products, so that's definitely good...I've only recently felt comfortable recommending Tt PSUs again (been burned bad in the past by faulty products, though customer support was stellar) and I haven't seen the incredibly shoddy materials like were in the V9 present in any recent cases. You do seem to be paying a lot of attention to the community. That's good, keep up the good work there. And donating products as prizes for competitions and raffles. That's a great way to get a boost in community good will and promote new products at the same time.


....now on to the less kind comments...
If you are going to provide prizes for competitions and raffles, follow through with it. Like I said, it's a great way of building community good will, but if you don't actually deliver it just damages your credibility. Seriously, how long has it been since the t-shirt sales and PLAR raffles? Scratch that question; just checked the threads and it's been 9 months and 7 months, respectively. Anybody heard anything about Tt delivering on the promised donations? Don't get me wrong, it's cool as hell that you offered to donate prizes for those raffles, especially when you had zero direct financial gain from them. That is not something that I would expect from an industry player and it says really good things about them. Remember what I said about building community good will? Yeah, right there; great example. But honestly? If you're not going to follow through on stuff like that it would be better to just stay out of it. Like I said, I don't think anybody was expecting you to donate to either of those raffles, so it was a huge surprise when you did. Major good will all around. But 7 and 9 months later with no word on actual delivery of promised goods...any good will that you gained by offering them has long since disappeared, imo, and I'm sure in several cases been replaced by decreased credibility and public image.

Now, as far as I can tell, not following through on something like this is not normal behavior for Thermaltake. Which makes me wonder wtf is going on. So what can Thermaltake do for me personally? Do yourselves a favor and sort out stuff like this before it does further damage to your public image.

relevant threads:
http://www.thebestcasescenario.com/forum/showthread.php?t=25074
http://www.thebestcasescenario.com/forum/showthread.php?t=25579
http://www.thebestcasescenario.com/forum/showthread.php?t=25479
http://www.thebestcasescenario.com/forum/showthread.php?t=26179
http://www.thebestcasescenario.com/forum/showthread.php?t=27179

[Tt-Enthusiasts]

Hmm, let's see, what can Thermaltake do for me? Well, I'm not exactly in the market for new product at the moment, so more nebulous thoughts.. You have been consistently improving the quality of your products, so that's definitely good...I've only recently felt comfortable recommending Tt PSUs again (been burned bad in the past by faulty products, though customer support was stellar) and I haven't seen the incredibly shoddy materials like were in the V9 present in any recent cases. You do seem to be paying a lot of attention to the community. That's good, keep up the good work there. And donating products as prizes for competitions and raffles. That's a great way to get a boost in community good will and promote new products at the same time.


....now on to the less kind comments...
If you are going to provide prizes for competitions and raffles, follow through with it. Like I said, it's a great way of building community good will, but if you don't actually deliver it just damages your credibility. Seriously, how long has it been since the t-shirt sales and PLAR raffles? Scratch that question; just checked the threads and it's been 9 months and 7 months, respectively. Anybody heard anything about Tt delivering on the promised donations? Don't get me wrong, it's cool as hell that you offered to donate prizes for those raffles, especially when you had zero direct financial gain from them. That is not something that I would expect from an industry player and it says really good things about them. Remember what I said about building community good will? Yeah, right there; great example. But honestly? If you're not going to follow through on stuff like that it would be better to just stay out of it. Like I said, I don't think anybody was expecting you to donate to either of those raffles, so it was a huge surprise when you did. Major good will all around. But 7 and 9 months later with no word on actual delivery of promised goods...any good will that you gained by offering them has long since disappeared, imo, and I'm sure in several cases been replaced by decreased credibility and public image.

Now, as far as I can tell, not following through on something like this is not normal behavior for Thermaltake. Which makes me wonder wtf is going on. So what can Thermaltake do for me personally? Do yourselves a favor and sort out stuff like this before it does further damage to your public image.

relevant threads:
http://www.thebestcasescenario.com/forum/showthread.php?t=25074
http://www.thebestcasescenario.com/forum/showthread.php?t=25579
http://www.thebestcasescenario.com/forum/showthread.php?t=25479
http://www.thebestcasescenario.com/forum/showthread.php?t=26179
http://www.thebestcasescenario.com/forum/showthread.php?t=27179

Hello,

I am personally looking into this. I will update you as soon as I find out what exactly happened in this case.

thank you for bringing this to my attention.

[Tt-Enthusiasts]

They can find out why my Maximum Security build log seems to keep disappearing from the Tt forums :whistler:

I fixed the issue for you and also replied to your PM ;)

[SXRguyinMA]

saw that thanks :D

[AmEv]

Think you could help our school out with some hardware?

[Tt-Enthusiasts]

Think you could help our school out with some hardware?

For that kind of request you would normally email sponsor@thermaltakeusa.com

unfortunately I do not handle those kinds of requests. :D

[AmEv]

Thanks for the info.

[d_stilgar]

I sent an email to the sponsor email today. As it turns out I'm really short on cash but need a computer for studio. Hopefully I can get some help!

[Datech]

Hmm, let's see, what can Thermaltake do for me? Well, I'm not exactly in the market for new product at the moment, so more nebulous thoughts.. You have been consistently improving the quality of your products, so that's definitely good...I've only recently felt comfortable recommending Tt PSUs again (been burned bad in the past by faulty products, though customer support was stellar) and I haven't seen the incredibly shoddy materials like were in the V9 present in any recent cases. You do seem to be paying a lot of attention to the community. That's good, keep up the good work there. And donating products as prizes for competitions and raffles. That's a great way to get a boost in community good will and promote new products at the same time.


....now on to the less kind comments...
If you are going to provide prizes for competitions and raffles, follow through with it. Like I said, it's a great way of building community good will, but if you don't actually deliver it just damages your credibility. Seriously, how long has it been since the t-shirt sales and PLAR raffles? Scratch that question; just checked the threads and it's been 9 months and 7 months, respectively. Anybody heard anything about Tt delivering on the promised donations? Don't get me wrong, it's cool as hell that you offered to donate prizes for those raffles, especially when you had zero direct financial gain from them. That is not something that I would expect from an industry player and it says really good things about them. Remember what I said about building community good will? Yeah, right there; great example. But honestly? If you're not going to follow through on stuff like that it would be better to just stay out of it. Like I said, I don't think anybody was expecting you to donate to either of those raffles, so it was a huge surprise when you did. Major good will all around. But 7 and 9 months later with no word on actual delivery of promised goods...any good will that you gained by offering them has long since disappeared, imo, and I'm sure in several cases been replaced by decreased credibility and public image.

Now, as far as I can tell, not following through on something like this is not normal behavior for Thermaltake. Which makes me wonder wtf is going on. So what can Thermaltake do for me personally? Do yourselves a favor and sort out stuff like this before it does further damage to your public image.

relevant threads:
http://www.thebestcasescenario.com/forum/showthread.php?t=25074
http://www.thebestcasescenario.com/forum/showthread.php?t=25579
http://www.thebestcasescenario.com/forum/showthread.php?t=25479
http://www.thebestcasescenario.com/forum/showthread.php?t=26179
http://www.thebestcasescenario.com/forum/showthread.php?t=27179

+1...

Thanks x88x. I probably would have never seen this thread if Curtis hadn't seen your post. I'll keep my mouth shut for now. I've been too frustrated over this issue to say anything nice.

Ransom, the TT rep Oneslowz28 used to deal with and which I assume is the user of the Tt-Enthusiasts account, contacted me on Facebook yesterday about my prizes. I gave him a list of what TT promised me and he said he was looking into it. Considering that Ransom made the deal with CJ in the first place I'm not sure what else is left to look into...

[AmEv]

Progress?

[SXRguyinMA]

+1...

Thanks x88x. I probably would have never seen this thread if Curtis hadn't seen your post. I'll keep my mouth shut for now. I've been too frustrated over this issue to say anything nice.

Ransom, the TT rep Oneslowz28 used to deal with and which I assume is the user of the Tt-Enthusiasts account, contacted me on Facebook yesterday about my prizes. I gave him a list of what TT promised me and he said he was looking into it. Considering that Ransom made the deal with CJ in the first place I'm not sure what else is left to look into...

Ramsom is not behind this Tt account, but ti's good to know he contacted you and is looking into it. :crossed:

[Tt-Enthusiasts]

+1...

Thanks x88x. I probably would have never seen this thread if Curtis hadn't seen your post. I'll keep my mouth shut for now. I've been too frustrated over this issue to say anything nice.

Ransom, the TT rep Oneslowz28 used to deal with and which I assume is the user of the Tt-Enthusiasts account, contacted me on Facebook yesterday about my prizes. I gave him a list of what TT promised me and he said he was looking into it. Considering that Ransom made the deal with CJ in the first place I'm not sure what else is left to look into...

Yeah this definitely is not Ramsom :)

[Datech]

Yeah this definitely is not Ramsom :)

Honest suggestion: have someone with a good grasp of the English language redo all of the US versions of your websites. Half the time it seems like you used Google translate to write your product descriptions.

[Tt-Enthusiasts]

Honest suggestion: have someone with a good grasp of the English language redo all of the US versions of your websites. Half the time it seems like you used Google translate to write your product descriptions.

I apologize for the issues with that but we are working on improving this for you.

[Datech]

I apologize for the issues with that but we are working on improving this for you.

No apologies necessary for that. It happens to a lot of websites, especially ones that are global or at least multi-national. I just didn't want the suggestion to come off as me bashing TT. I couldn't find any examples on a cursory look earlier (except maybe pluralization for some things, like 'Feature' and 'Specification'), but I remember looking last week and having a few WTF moments while reading product descriptions.

[Twigsoffury]

No apologies necessary for that. It happens to a lot of websites, especially ones that are global or at least multi-national. I just didn't want the suggestion to come off as me bashing TT. I couldn't find any examples on a cursory look earlier (except maybe pluralization for some things, like 'Feature' and 'Specification'), but I remember looking last week and having a few WTF moments while reading product descriptions.


Oh man should of seen the box my Asus Vento 3600 came in.


No bull s@#t it said "Super Cool Gaming Fun Time Case"

[Datech]

Oh man should of seen the box my Asus Vento 3600 came in.


No bull s@#t it said "Super Cool Gaming Fun Time Case"

I would have waterjetted that quote into the side of the case.

[Fuganater]

Can you chat with your review/marketing department? I put in to do a review on the Overseer RX-I (VN700M1W2N). Would be awesome if I got it!

[Tt-Enthusiasts]

Can you chat with your review/marketing department? I put in to do a review on the Overseer RX-I (VN700M1W2N). Would be awesome if I got it!

PM me your details please. we can discuss.

Thanks

[Twigsoffury]

I would have waterjetted that quote into the side of the case.

oh it already says

"Transending Desktop Chassis"

"Unprecedent Gaming Experience"

asus vento 3600

right by the front intakes.

[Datech]

I got the A30 and the BlacX 5G today. No word yet from Ramsom on the power supply from the T-shirt raffle. While talking to him I told him I didn't need the Challenger Pro or the Azures, and he said that he would try to get me a Black Element instead. No word on that promise either.

I'm gonna have a really hard time not buying a mobo and proc with this case sitting right next to me...

[Tt-Enthusiasts]

I got the A30 and the BlacX 5G today. No word yet from Ramsom on the power supply from the T-shirt raffle. While talking to him I told him I didn't need the Challenger Pro or the Azures, and he said that he would try to get me a Black Element instead. No word on that promise either.

I'm gonna have a really hard time not buying a mobo and proc with this case sitting right next to me...

Hello,

I spoke to Ramsom about this.

We are waiting on the PSU to arrive as we are presently out of stock. the mouse will ship with the PSU together.

[Datech]

Hello,

I spoke to Ramsom about this.

We are waiting on the PSU to arrive as we are presently out of stock. the mouse will ship with the PSU together.

I've got a pretty ballin' PSU already, so if you guys wanna make another exchange for something in stock I'd be more than happy :banana: If not I'm cool with waiting. Thanks for the update!

[Datech]

Hello,

I spoke to Ramsom about this.

We are waiting on the PSU to arrive as we are presently out of stock. the mouse will ship with the PSU together.

Just wondering if y'all had an ETA on getting the PSU (or switching the PSU prize to something else). I'm in no rush, I just don't want this to slip through like the other stuff did.

[Tt-Enthusiasts]

Just wondering if y'all had an ETA on getting the PSU (or switching the PSU prize to something else). I'm in no rush, I just don't want this to slip through like the other stuff did.

Hello,

The PSU should be here Monday to be shipped and as soon as we get it we will get you taken care of.

I apologize for the delay I do what I can to help but I was waiting for stock replenishment to get the PSU for you.

Thank you for your patience 8)

[Datech]

Hello,

The PSU should be here Monday to be shipped and as soon as we get it we will get you taken care of.

I apologize for the delay I do what I can to help but I was waiting for stock replenishment to get the PSU for you.

Thank you for your patience 8)

No worries, I understand the circumstances. Thanks!

[Spawn-Inc]

Get out of the water cooling industry for good....

and keep up the good work on your cases and air products.

[OvRiDe]

Ok everyone. It looks like we have all the prize situations ironed out. If they haven't already shipped they are in the pipeline to ship asap.

After going over this thread again, there is one thing that I wanted to clear up. There were multiple issues at TBCS as well, that led to the break down in prize delivery. We had miss communications, some assumptions were made, and some staffing changes at TBCS that ultimately culminated into the problem at hand. Once we figured out what and where the break downs were, Thermaltake has been extremely accommodating in getting the situation rectified, and for that I would like to extend a most sincere Thank You! We have learned a few things from this and will strive to keep similar issues from happening again.

I would like to thank all of our prize winners for their patience and understanding, and offer my apologies as well. Also I would like to return this thread to it's original intent. Please do not post issues that have to do with prizes here. Lets keep this thread reserved for things like product support and feedback.

[AmEv]

Yay! :clap:




Well, Tt can keep on being awesome....

[farlo]

i really like the meka g-unit keyboard, but i cant buy one because of the placement of the macro keys. maybe im just lame, but i had a razer keyboard with the side macro keys in the same spot and they always got in the way. i just wish they were above the f keys or to the right of the numberpad.

[Twigsoffury]

i really like the meka g-unit keyboard, but i cant buy one because of the placement of the macro keys. maybe im just lame, but i had a razer keyboard with the side macro keys in the same spot and they always got in the way. i just wish they were above the f keys or to the right of the numberpad.



I'd honestly really like to see a 10 key USB for just macros' maybe a 15 or a 20 key.

you know something you can set by the mouse pad or the keyboard and bust off some quick macros for ultima or Wow or something like that.

http://www.viaalley.com/wp-content/uploads/2009/04/calc2.jpg


It'd have to be cheaper then a full out keyboard like the G series from logitech for me to want it though... But i'd rather have a durable product then a over the top fancy product.

I've now burned through three logitech mice, and my G11 keyboard isn't doing to well. Majorbud's G15 keyboard (less then a year old) is randomly turning off now.

I'm done with Logitech's peripherals. They used to be awesome, now they are complete crap, because i take care of my stuff, and s@#t shouldn't just stop working with no obvious signs of why its stopped working. Sure they have RMA, but if they made a product right in the first place i wouldn't have to worry about it.

[farlo]

ive been using my logitech g5 mouse for like 4 years(im guessing) and its still running fine.

i just like the meka because of the button feel, i love mechanical keys. the lighting is just a nice bonus.

[Tt-Enthusiasts]

The G1 would work well if you dont like the placement of the macro keys, however I have used both and the G1 did take some getting used to because of hand placement but it wasnt bad.

as for personal preference I use a Meka G1 as its mechanical which to me = awesome!! and also I play SCII so I dont use macros so it works great for everything and I can even do bad stuff to it and it just wont break :P

[crenn]

With regards to logitech, I'm still using the original G15 and G5 (aka with a single thumb button) with no issues with either of them. I've had them for.... 4-5 years. The only issue I've got is that the LEDs in the G15 are becoming dimmer, but I'll fix that when the time comes when they die.

[AmEv]

If Tt is into speakers at all, I'd like to see what they come up with.


I'd like to see battery-powered speakers that aren't wimpy, with cables that have their own storage (annoying when they take up the battery compartment :( ) and are durable. Not necessarily run-over-proof, but I'm mainly talking about the cables not being super-cheap.
(Perhaps the cable wraps around the speaker itself?)

Not USB; not sure if USB has enough amps to power decent volume speakers. Unless it's USB PC control or something; it's just the USB speakers I've heard are extremely wimpy.

Tt, if you take into this challenge, make them stylish. Something that screams "imma ROCK this party!", but try to keep it low-priced.

[Tt-Enthusiasts]

Please remember guys this is not just about chassis, we have multiple lines, take a look at them and if there is something we dont offer or a feature one of our products does not have that you feel would be beneficial to you please let us know..

Here are our basic lineup as of now:

Thermaltake:
Chassis
Power Supply
Cooler
Fans
Storage accessories/Docking stations
hot swap multi drive bay mounts (Max Series)

then we have our gaming peripherals

Tt eSPORTS:
Keyboards
Mice
Headsets
Lan Bag
Mouse Pads

So please feel free to look over our complete line and let us know any of the above what you would like to see different or what you feel would work better for you so we can look into it and see what we can improve.

thanks guys

[diluzio91]

I don't know how feasible this is, but for PSU's, maybe a unisleeved modular unit. Also a modular unit with an optional extension to hide cables? Just something to cover the cables,like a triangular box that covered the cables between the PSU and the panel?

[x88x]

Just something to cover the cables,like a triangular box that covered the cables between the PSU and the panel?
For that, just a three-sided box that went off at a 45* angle from the PSU, angling from the open side of the case towards the MBB tray, would work. Just match the finish to the PSU and put in some built-in mounting holes where it can be attached to the PSU, and you're good. Might not be cost-effective to include ones with every unit, but, say, put the pre-tapped holes in the PSUs and sell the shrouds as accessories.

[Kayin]

Leave the internals of your PSUs alone, they work great. Just sayin.

I'll have a PM for you later today explaining the holdup with that we spoke of. In short, there's a legality issue.

[Twigsoffury]

Leave the internals of your PSUs alone, they work great. Just sayin.


Sure would be sweet to have a monochromatic LCD screen w/ a readout though on the side of it.


And how come power supplies don't use squirrel cage style fans like video cards?

[diluzio91]

And how come power supplies don't use squirrel cage style fans like video cards?

Because it would add a lot of length to get it to blow over the correct parts, and would be significantly louder.

[blueonblack]

Color shift fans. Great idea, very poor implementation. If I buy one of these (or a case that already has one or more), and I set the thing to red and then turn it off, it should be on red when I turn it back on. :dead:

[SXRguyinMA]

Color shift fans. Great idea, very poor implementation. If I buy one of these (or a case that already has one or more), and I set the thing to red and then turn it off, it should be on red when I turn it back on. :dead:

I agree 100% with this. Whatever setting it's on when you turn it off is what it should be set to when you turn it back on

[AmEv]

Possibly figure out how to have a USB controller for the fans?

One lead for the 3/4 main wires, another lead with 2 wires to the controller, controller to usb.

Have the controller have x amount of outputs. If you run out of control ports, you upgrade the board, or install another board. Have the software recognise new boards automatically.

Either have it take up the size of a 3 1/2" mounting bay, and/or have a 5 1/4" "external" one.


But save the color changes to something like a flash module; battery to keep all the settings isn't the best execution.

[Twigsoffury]

Either have it take up the size of a 3 1/2" mounting bay, and/or have a 5 1/4" "external" one.


But save the color changes to something like a flash module; battery to keep all the settings isn't the best execution.


SD Card..? Average person has at least a few floating around there house these days, especially the older sub 1GB cards.

[AmEv]

Nah, just ~4MB Flash. For the bootloader, and the rest for the configuration.

[Aldersan]

Though, being able to backup those settings onto an SD card wouldn't be a bad idea :)

[AmEv]

Touché.


Wait....


Fan controller! AND LED controller! With builtin card reader!
>_<
Solution is SO obvious!

[SXRguyinMA]

no need for the card reader to store config data - my NZXT Sentry 2 saves all it's settings on an EEPROM or something when it's powered off. Keep the settings for at least 10 seconds and they're saved. Next time you power up they're all right there :D

[x88x]

I'm not sure how patents and whatnot fall for this, but I did finally think of something. ;)

What I would really like to see is basically a 3M EM550GPS (http://www.newegg.com/Product/Product.aspx?Item=N82E16826242004) with a high-dpi laser sensor and three additional buttons (forward, back, and I've gotten quite attached to the "search" button on my MX1000/Revolution that I re-map to Ctrl-F4). Rocker at the top for left and right, with center-click that engages both, scroll wheel on the front, away from the user, between the middle and index fingers or vertically by the thumb, where 3M puts their third button, back and forward buttons, say, along the cusp of the thumb area, and another button or two under the tips of the other fingers.

They are seriously the most comfortable mice I have ever used. I actually didn't know they still made them (let alone a wireless version) until I started looking for an example picture. The last time I actually used one was several years ago with an old PS/2 ball version, but it remains the most comfortable mouse I have ever used. Now that I know they still make them, I think I'm going to have to buy myself a new present. :D The only problem is they have relatively limited functionality and as far as I can tell they still use optical sensors, which are...less than nice to use when it comes to anything outside of office work and the like.

[Twigsoffury]

I'm not sure how patents and whatnot fall for this, but I did finally think of something. ;)

What I would really like to see is basically a 3M EM550GPS (http://www.newegg.com/Product/Product.aspx?Item=N82E16826242004)

I bet your chick loves the hell out of that mouse.

[AmEv]

Well, now I have 2 ideas for you, Mr. Tt rep. ;)

Portable speakers, and the LED fan controller.

[Datech]

Got the rest of my contest prizes yesterday, thanks!

[AmEv]

So, can you edit your sig now?????

[DeviceUnknown]

I bet your chick loves the hell out of that mouse.

Way to turn an adult conversation into some prepubescent perversion.

[Twigsoffury]

Way to turn an adult conversation into some prepubescent perversion.


:whistler:

[Tt-Enthusiasts]

Thank you for letting us know you received the prizes as promised.

[x88x]

Thank you for letting us know you received the prizes as promised.
Incidentally, I got mine a few days ago too. :up: Been meaning to say something but been slammed at work.

[Datech]

So, can you edit your sig now?????

I think I'm gonna keep it on the off chance they send me more :twisted::lick:

[OvRiDe]

I think I'm gonna keep it on the off chance they send me more :twisted::lick:

No worries.. I fixed it for ya! :P

[AmEv]

Best part about this?


You cannot undo a moderator edit. You can remove to fix, however.

[Tt-Enthusiasts]

Best part about this?

HAHA now thats funny...

[Tt-Enthusiasts]

so is everyones prizes accounted for?

[Tt-Enthusiasts]

so is everyones prizes accounted for?

anyone?

[AmEv]

Well, other than a forum one.......
(sig)

[d_stilgar]

so is everyones prizes accounted for?

Anyone?


Aye-uhhh . . . no, no. I'm still missing my prizes. Let's see here. On the list was,

1x 1200W Toughpower Grand
2x PCI slot fans
1x Meka G1
1x DH104 chassis
19x BlacX Duet 5G

:D

I think the lack of response to your question means that everyone has what they need. Thanks for being on top of it. The community can tell when companies care.

[AmEv]

You forgot your 2*Level 10 (the original, not the GT)! lol

[x88x]

I think the lack of response to your question means that everyone has what they need. Thanks for being on top of it. The community can tell when companies care.
/\ That. Also, I said a few posts ago that I got mine. ;) But yes, I have mine...haven't had much time to play with them yet, but they seem very nice.

[Diamon]

Got my keyboard last week.
DHL (shipping company) really sucks though...

[AmEv]

Seriously, d_stilgar, what are you doing with 19 HDD docks???

[d_stilgar]

Seriously, d_stilgar, what are you doing with 19 HDD docks???

I'll give you one big hint:
http://photos15.flickr.com/18768345_aedb7798b8.jpg

[Technochicken]

so is everyones prizes accounted for?

I haven't gotten the prize from the Folding@Home contest yet:

http://www.thebestcasescenario.com/forum/showthread.php?t=26295&page=8

Main contest page:
http://www.thebestcasescenario.com/forum/showthread.php?t=26295

I'm not sure what the usual time frame for prizes is, but I sent my info to Datech on Sept. 25.

[Twigsoffury]

I'll give you one big hint:
http://photos15.flickr.com/18768345_aedb7798b8.jpg

I lol'd

[AmEv]

I don't get it.

[OvRiDe]

<sigh> youngsters... :facepalm:

[AmEv]

Only thing that comes to mind is 2k1SO.

[OvRiDe]

mmm-hmmm <nodding>

[Datech]

I haven't gotten the prize from the Folding@Home contest yet:

http://www.thebestcasescenario.com/forum/showthread.php?t=26295&page=8

Main contest page:
http://www.thebestcasescenario.com/forum/showthread.php?t=26295

I'm not sure what the usual time frame for prizes is, but I sent my info to Datech on Sept. 25.

I didn't have anything to do with that contest, and I dont think you sent anything to me.

[Technochicken]

I didn't have anything to do with that contest, and I dont think you sent anything to me.

My bad! It was OvRiDe. I have no idea why I thought it was you :think:

[OvRiDe]

I forwarded your information in an email on the 29th. Most have gotten their prizes so you should get yours soon. Tt has been awesome about getting this worked out.

Thanks Tt!!!

[Technochicken]

Thanks for the update!

[billygoat333]

Does Thermaltake have any sort of refurbished or outlet type retail site?

[Twigsoffury]

Does Thermaltake have any sort of refurbished or outlet type retail site?



I can actually answer that one.

http://www.thermaltakeusa.com/store/Category.aspx?C=1031

[billygoat333]

ahh. gracias :)

[TheMainMan]

I do have a suggestion that would make for a cool modding part. The connector that powers the side panel fan in the Level 10 GT and allows for the easy removal of the side panel, would be awesome to have available in a stand alone kit. When that case came out I searched endlessly to see if it was available for sale on its own but alas.

[AmEv]

:stupid: That would be awesome, and simple to implement!

[Twigsoffury]

I do have a suggestion that would make for a cool modding part. The connector that powers the side panel fan in the Level 10 GT and allows for the easy removal of the side panel, would be awesome to have available in a stand alone kit. When that case came out I searched endlessly to see if it was available for sale on its own but alas.

yup that thing is way cooler then a chassis intrusion switch

[Tt-Enthusiasts]

Let me see what I can do, im not 100% sure on if we have those available separate but if possible I will :)

[Twigsoffury]

Let me see what I can do, im not 100% sure on if we have those available separate but if possible I will :)

It'd be a neat product considering the majority of chassis out there from business to gaming computers all have chassis intrusion switches or the spot to install one.


and just about all of them have that switch disconnected cause its a pain in the a@# so it might as well be a contact plate for a fan or light LOL.

[farlo]

x88x reminded me that im buying a bach case from him, where(if possible) could i get the case panel for it?

[AmEv]

I seriously think you should look into the portable audio department.

I've seen some portable speakers that are wimpy, and others that pack serious kick.

Come to think of it, my portable speaker system has a 6V input. Perhaps I might be able to get away with a USB-barrel plug adapter?

[OvRiDe]

I seriously think you should look into the portable audio department.

They sorta are... http://usa.luxa2.com/

[Technochicken]

Any update on the F@H contest prize?

[crenn]

What can thermaltake do for me?

Design a nice small case than can hold up to 6 internal 3.5" HDDs, at least 1 5 1/4" spot for a Blu-ray Combo Drive (3 would be nice, but wouldn't be that useful for certain applications) and can hold a mATX motherboard. ;D

[AmEv]

Dual mITX rackmount case?

[Tt-Enthusiasts]

What can thermaltake do for me?

Design a nice small case than can hold up to 6 internal 3.5" HDDs, at least 1 5 1/4" spot for a Blu-ray Combo Drive (3 would be nice, but wouldn't be that useful for certain applications) and can hold a mATX motherboard. ;D

lol how mall are we talkin here?

[Tt-Enthusiasts]

Any update on the F@H contest prize?

which?

[OvRiDe]

I just looked it up.. its the Azurues Optical Gaming Mouse and Thermaltake eSports Shock Head set.

I have an email from you dated on Oct 6th 2011 that has the details in it.

[crenn]

lol how mall are we talkin here?
Mall?

[AmEv]

A single desktop computer.
The size of a MALL.

That's how mall we're talking here!




Ignore crenn; he's the community troll nitpicker.

[x88x]

I just looked it up.. its the Azurues Optical Gaming Mouse and Thermaltake eSports Shock Head set.

I have an email from you dated on Oct 6th 2011 that has the details in it.

Received my Shock Head set a couple months ago (I think I posted when I got it in this thread somewhere). Very nice unit.

[crenn]

Ignore crenn; he's the community troll nitpicker.
Don't ignore me because I can't work out how that one slipped. And I'm not a troll at all, as for being a nitpicker, no arguments there.

[Technochicken]

Received my Shock Head set a couple months ago (I think I posted when I got it in this thread somewhere). Very nice unit.

I wonder if that means the mouse got lost in the mail then. :think:

[AmEv]

You guys should seriously talk to Micron.
I love their cases.

And with MPC being history, I wonder who owns the rights to the case designs?

[Tt-Enthusiasts]

Mall?

yes I didnt realize the emulation software I was using somehow disabled the sbility for windows to see the letter s key being pressed unless I disabled it... -.-


sorry about the mis spell

[Tt-Enthusiasts]

Don't ignore me because I can't work out how that one slipped. And I'm not a troll at all, as for being a nitpicker, no arguments there.

Not ignoring you at all honestly :) but I will say I do sometimes get to a frenzy of typing especially with multiple messengers email, skype etc, and sometimes spelling mistakes do happen.... I mean im not a bot.... yet..... *looks over shoulder* dont want them to get the idea they could replace me after all just because of spelling O.o

[crenn]

yes I didnt realize the emulation software I was using somehow disabled the sbility for windows to see the letter s key being pressed unless I disabled it... -.-


sorry about the mis spell

That's fine, I'm assuming you meant how tall? If so, how does 30 cm sound? ;D


Not ignoring you at all honestly :) but I will say I do sometimes get to a frenzy of typing especially with multiple messengers email, skype etc, and sometimes spelling mistakes do happen.... I mean im not a bot.... yet..... *looks over shoulder* dont want them to get the idea they could replace me after all just because of spelling O.o

Actually that was more directed at AmEv since he's the one who said it. Trust me, we don't like bots, so we're very glad you're not one!

[AmEv]

I forgive both of you.
But I am with crenn at not enjoying spammers.

What we do with them, however............... . . . .

[Tt-Enthusiasts]

That's fine, I'm assuming you meant how tall? If so, how does 30 cm sound? ;D



Actually that was more directed at AmEv since he's the one who said it. Trust me, we don't like bots, so we're very glad you're not one!



Actually what I was trying to ask is how SMALL are we talking because you seem to wanna cram alot of stuff in it and can be done but how small of a chassis (dimensions) were you looking for?

[crenn]

Actually what I was trying to ask is how SMALL are we talking because you seem to wanna cram alot of stuff in it and can be done but how small of a chassis (dimensions) were you looking for?
Oh.... I SEE NOW!

Not actually sure on the size XD; I doubt a design would be ready before I'm ready to build a file server (I have a separate thread on that, sadly chosen case isn't thermaltake, couldn't find a case small enough for my liking).

But yeah, smaller is better, but not sure how practical it can be especially given the cables needed to get it working.

[Tt-Enthusiasts]

Oh.... I SEE NOW!

Not actually sure on the size XD; I doubt a design would be ready before I'm ready to build a file server (I have a separate thread on that, sadly chosen case isn't thermaltake, couldn't find a case small enough for my liking).

But yeah, smaller is better, but not sure how practical it can be especially given the cables needed to get it working.

yeah I kinda agree as fitting what you listed requires a bit of space and sufficient airflow requires more airspace... it all adds up :)

[crenn]

Well, HDDs only need a small amount of airflow to keep cool I've found, although it also depends on what you define as an acceptable HDD temp, I prefer to keep HDDs below 45c and will actually turn off my computer if it gets much above that temp.

The system I'm planning is low powered and therefore low heat as well, so while airspace is definitely needed, it doesn't have to be too much. If things are set up right, all of the components can be cooled by the PSU fan and a single 120mm case fan.

[Tt-Enthusiasts]

Well, HDDs only need a small amount of airflow to keep cool I've found, although it also depends on what you define as an acceptable HDD temp, I prefer to keep HDDs below 45c and will actually turn off my computer if it gets much above that temp.

The system I'm planning is low powered and therefore low heat as well, so while airspace is definitely needed, it doesn't have to be too much. If things are set up right, all of the components can be cooled by the PSU fan and a single 120mm case fan.

I could definitely agree with that. I was more mentioning the need for a nominal amount of air space near the CPU and vrm components for adequate cooling.

[AmEv]

So, does anyone know who owns the rights to Micron case designs?

Seriously, with a little revisioning, this'd be really schweet.

http://sphotos.ak.fbcdn.net/hphotos-ak-snc4/hs054.snc4/35047_1498754355929_1446259447_1278973_3444500_n.j pg
http://sphotos.ak.fbcdn.net/hphotos-ak-snc3/hs201.snc3/20859_1498754515933_1446259447_1278977_1275493_n.j pg

Oh, and it no longer looks that bad.

[crenn]

I could definitely agree with that. I was more mentioning the need for a nominal amount of air space near the CPU and vrm components for adequate cooling.
As I said, low powered reduces the amount needed for cooling ;D There needs to be some, no doubt, but not as much I'd think.

[Tt-Enthusiasts]

were enthusiasts, low power doesn't exist to us :D

[crenn]

Hehe, I'm an enthusiast who has to watch his power usage and develop electronic hardware/software to go on RC aircraft, low power exists to me! ;P

[Tt-Enthusiasts]

Hehe, I'm an enthusiast who has to watch his power usage and develop electronic hardware/software to go on RC aircraft, low power exists to me! ;P

I was joking :) but it doesnt exist to me :twisted: