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Thread: External Hard drive data recovery

  1. #11
    Fox Furry crenn's Avatar
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    Default Re: External Hard drive data recovery

    Quote Originally Posted by Zeus View Post
    We use those mybooks here at work and though they don't fail often, they have due to our very aggressive use of them. When they have failed, usually opening up the chassis and plugging it in internally, allows it to work ok.
    I have seen them fail spectacularly. Try doing heavy load on them for hours on end, they overheat (unless recent models have finally included fans).
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  2. #12
    Administrator OvRiDe's Avatar
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    Default Re: External Hard drive data recovery

    I have had 4 of the Fantom brand USB drives fail on me. In every case, I was able to remove the drive and either plug it directly into the IDE bus or a known good USB enclosure. I ended up just getting some new USB enclosures, and I was back in business with no recovery needed. They just worked with all data intact. I don't know if it will be the same for the WD, but if your not sending it in for warranty, its probably your best bet.

    Good Luck!

  3. #13
    Over 75 Custom PC's in 20 years TheGreatSatan's Avatar
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    Default Re: External Hard drive data recovery

    I plugged it in directly in a PC test system (Thank you Project Framed!) and the PC BIOS don't see the drive at all. Maybe if she wants I can find a company that removes the platters and pulls the data off that way?
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  4. #14
    Over 75 Custom PC's in 20 years TheGreatSatan's Avatar
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    Default Re: External Hard drive data recovery

    UPDATE!

    I plugged a working HD into the same test system and it didn't "see" that drive either(???)

    So assuming the motherboard is crap I plugged my drive into FRAMED and it worked! Then I told my friend about how my hard drive wasn't recognized at first too and that I need to retest her hard drive in FRAMED. I plugged it in last night and it worked too!! She's obviously ecstatic. I made a copy of the 50GB of data for her and I'll be giving her the hard drive tomorrow. Since the drive still works, I'll tell her that she just needs to buy a new enclosure.

    I guess there's some kind of over-current device in that original enclosure that allows it to take a power surge and still save the drive inside?
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