Zune Software Crashing For No Reason

[Fuganater]

Try this reset tool.

http://www.microsoft.com/downloads/b...A-ED5051D0576D

bookmark it. it has everything you'll need

[xRyokenx]

Tried everything, still doesn't work, lol... know where they config settings and all are? Usually crap like this lasts through installs and all because it doesn't erase the config file(s) when it uninstalls.

[Fuganater]

After you uninstall. Go to C:\users\%username%\AppData\Local\Microsoft\Zune
Delete the contents and reinstall.

maybe that will work

[crenn]

Try these:
http://support.microsoft.com/kb/944882?sd=zune
http://www.zuneboards.com/forums/gen...agnostics.html
http://www.zuneboards.com/forums/gen...re-issues.html

Quote from the last one

Crash on Start

1.) Turn-off the compatibility mode for Zune if you had it on. This is essential here in order to verify the effectiveness of this.

2.) Follow the steps in the following KB Article http://support.microsoft.com/kb/929642 and although the KB article doesn't really mention this crash issue, it should address the problem. Please be sure to note the possible consequences regarding content licenses mentioned in there. Also in step (d) Internet Explorer should be running as Administrator.

3.) After successfully performing all steps in the KB, try to start Zune again (with compatibility mode turned off).

Thanks, Justananomaly!

Thread Discussion: http://www.zuneboards.com/forums/gen...ash-start.html

[xRyokenx]

It's just an empty folder and it won't let me delete it because another program is supposedly using it. o0

[Fuganater]

You can only delete it if its uninstalled.

[cjtaylor0103]

It's just an empty folder and it won't let me delete it because another program is supposedly using it. o0

If you really think this is the problem, boot to dos and deltree it.

[xRyokenx]

I really have no clue what it is, lol... I was thinking of maybe reformatting (what a pain in the arse to do though...) and that should do it. I mean, I don't have anything too important on my Windows partition, just Windows, lol.

By the way, the Zune software was uninstalled when I tried, lol.

[crenn]

I'm guessing what I posted didn't work?

[xRyokenx]

Nope. Nothing anyone posted. I'm gonna reformat tomorrow and reinstall everything. My PC has been way too screwy these past few weeks... :angry: