I use RealPlayer to play .avi and .mp3 files on my computer, and while it has always worked perfectly for that task, after I recently upgraded to the newest version of the player, it does not play .avi files perfectly. When I open an .avi file, the player begins to play the file, as normal, but I noticed that the progress bar does not move, and if I click within the window, the program freezes and must be closed with the Windows Task Manager. This situation is even more unusual in that .avi files will still play perfectly well in Windows Media Player, and RealPlayer can still play .mp3 files without experiencing any problems, which means that the problem exists purely with RealPlayer's relationship with .avi files, and not with either the files themselves or the player itself.
What does everyone else say about this situation? Do you have any idea what could be wrong with RealPlayer's ability to play .avi files? I could simply not use RealPlayer and instead use Windows Media Player to play .avi files, but I wish to fix this problem, as the experience will be valuable to me, as I seek to make a full-time and long-term career in technical support. Can anyone here offer me any advice? Thank you very much.