CPU upgrade, now running worse.

[BuzzKillington]

My buddy just went from a TL-50 to a TL-68. (1.6 - 2.4)

His laptop supports it and the install went smooth but he's seeing less frames in game now. I recommended a BIOS update but I don't really feel like that should cause this.

Any ideas?

[BuzzKillington]

Update: CPU-Z is reading 2.4ghz but steam is showing up with 800MHz. He says he has the power save stuff disabled in BIOS. I told him to re-enable it and change it within windows power settings but he says it's the same thing. I'm not sure how true that is.

Update: He says BFBC2 now doesn't show any AA options. The game will run in the 60's then after about 20 seconds drop in the 20's on games where he was in the 40's with the same settings using his old cpu.

He has a ZT Elements laptop which doesn't seem to have any support so finding a BIOS update is seeming to be impossible. The MSI BIOS says it wont work for his OS. What? Since when does 64/32 bit matter in terms of flashing the BIOS?

[Luke122]

Has he tried swapping back?

Did he paste/seat the cpu correctly?

Is the cpu possibly damaged?

[BuzzKillington]

He hasn't swapped back yet but it's looking to go that route.

CPU was installed correctly.

I hope not. lol

NOTE: His gaming performance spikes. It will be running great but then suddenly jump from 60 frames to 7 frames for a second or 2. We're thinking it could be because of heat. At gaming temps he's hitting around 80*c. It's fresh paste so it should go down a little but is this normal for a 2.4GHz amd notebook CPU?

[mDust]

At gaming temps he's hitting around 80*c. It's fresh paste so it should go down a little but is this normal for a 2.4GHz amd notebook CPU?

No. That's probably pretty close to the chips tjMax. The chip might be underclocking itself for thermal reasons...which probably can't be turned off. Get more cool air through the heatsink.

[BuzzKillington]

I watched him play BFBC2 windowed and we had cpu-z running and it would lag and cpu-z would show it dropping to 800MHz then it'd jump back to 2.4GHz and it'd stop lagging.

[Luke122]

Yeah, I'd suspect heat for sure. I'd try to reseat the cpu/heatsink, redo the paste as well. Too much paste is worse than none.

[Trace]

Yeah, definitely sounds like Thermal Throttling to save the Proc. Luke has it right

[x88x]

Yup, definitely that. Hopefully the HS/F can handle the increase in heat.

[BuzzKillington]

Undervolted and used rivatuner and it fixed the issue.