What Can thermaltake Do For You?

[AmEv]

Think you could help our school out with some hardware?

[Tt-Enthusiasts]

Think you could help our school out with some hardware?

For that kind of request you would normally email sponsor@thermaltakeusa.com

unfortunately I do not handle those kinds of requests.

[AmEv]

Thanks for the info.

[d_stilgar]

I sent an email to the sponsor email today. As it turns out I'm really short on cash but need a computer for studio. Hopefully I can get some help!

[Datech]

Hmm, let's see, what can Thermaltake do for me? Well, I'm not exactly in the market for new product at the moment, so more nebulous thoughts.. You have been consistently improving the quality of your products, so that's definitely good...I've only recently felt comfortable recommending Tt PSUs again (been burned bad in the past by faulty products, though customer support was stellar) and I haven't seen the incredibly shoddy materials like were in the V9 present in any recent cases. You do seem to be paying a lot of attention to the community. That's good, keep up the good work there. And donating products as prizes for competitions and raffles. That's a great way to get a boost in community good will and promote new products at the same time.


....now on to the less kind comments...
If you are going to provide prizes for competitions and raffles, follow through with it. Like I said, it's a great way of building community good will, but if you don't actually deliver it just damages your credibility. Seriously, how long has it been since the t-shirt sales and PLAR raffles? Scratch that question; just checked the threads and it's been 9 months and 7 months, respectively. Anybody heard anything about Tt delivering on the promised donations? Don't get me wrong, it's cool as hell that you offered to donate prizes for those raffles, especially when you had zero direct financial gain from them. That is not something that I would expect from an industry player and it says really good things about them. Remember what I said about building community good will? Yeah, right there; great example. But honestly? If you're not going to follow through on stuff like that it would be better to just stay out of it. Like I said, I don't think anybody was expecting you to donate to either of those raffles, so it was a huge surprise when you did. Major good will all around. But 7 and 9 months later with no word on actual delivery of promised goods...any good will that you gained by offering them has long since disappeared, imo, and I'm sure in several cases been replaced by decreased credibility and public image.

Now, as far as I can tell, not following through on something like this is not normal behavior for Thermaltake. Which makes me wonder wtf is going on. So what can Thermaltake do for me personally? Do yourselves a favor and sort out stuff like this before it does further damage to your public image.

relevant threads:
http://www.thebestcasescenario.com/f...ad.php?t=25074
http://www.thebestcasescenario.com/f...ad.php?t=25579
http://www.thebestcasescenario.com/f...ad.php?t=25479
http://www.thebestcasescenario.com/f...ad.php?t=26179
http://www.thebestcasescenario.com/f...ad.php?t=27179

+1...

Thanks x88x. I probably would have never seen this thread if Curtis hadn't seen your post. I'll keep my mouth shut for now. I've been too frustrated over this issue to say anything nice.

Ransom, the TT rep Oneslowz28 used to deal with and which I assume is the user of the Tt-Enthusiasts account, contacted me on Facebook yesterday about my prizes. I gave him a list of what TT promised me and he said he was looking into it. Considering that Ransom made the deal with CJ in the first place I'm not sure what else is left to look into...

[AmEv]

Progress?

[SXRguyinMA]

+1...

Thanks x88x. I probably would have never seen this thread if Curtis hadn't seen your post. I'll keep my mouth shut for now. I've been too frustrated over this issue to say anything nice.

Ransom, the TT rep Oneslowz28 used to deal with and which I assume is the user of the Tt-Enthusiasts account, contacted me on Facebook yesterday about my prizes. I gave him a list of what TT promised me and he said he was looking into it. Considering that Ransom made the deal with CJ in the first place I'm not sure what else is left to look into...

Ramsom is not behind this Tt account, but ti's good to know he contacted you and is looking into it.

[Tt-Enthusiasts]

+1...

Thanks x88x. I probably would have never seen this thread if Curtis hadn't seen your post. I'll keep my mouth shut for now. I've been too frustrated over this issue to say anything nice.

Ransom, the TT rep Oneslowz28 used to deal with and which I assume is the user of the Tt-Enthusiasts account, contacted me on Facebook yesterday about my prizes. I gave him a list of what TT promised me and he said he was looking into it. Considering that Ransom made the deal with CJ in the first place I'm not sure what else is left to look into...

Yeah this definitely is not Ramsom

[Datech]

Yeah this definitely is not Ramsom

Honest suggestion: have someone with a good grasp of the English language redo all of the US versions of your websites. Half the time it seems like you used Google translate to write your product descriptions.

[Tt-Enthusiasts]

Honest suggestion: have someone with a good grasp of the English language redo all of the US versions of your websites. Half the time it seems like you used Google translate to write your product descriptions.

I apologize for the issues with that but we are working on improving this for you.