....well....this sucks.

[x88x]

So, some of you may remember my adventures with the Comcast banhammer. Or, rather, what I thought was the Comcast banhammer...

As it turns out, the first time you go over the limit, they give you a phone call telling that this happened, and not to do it again. Well, that or they can't reach you on your phone so they turn off your service until you call them. Now, that's all good, whatever, I can live with that. What happens next is the problem.

The second time you go over the limit...you get banned from Comcast's network for a year! -_^

Now, before you tell me it's my fault, I'll say...ok, it is.. I put in a limiter to cap my torrent uploads at 100GB/mo, but unfortunately my math was off, as I found out last night. Instead of 30kBps (100GB/mo), I had it set to 300kBps (1TB/mo). ..I'm guessing that's what put me over...

So, yeah, no warning, no "if you go over again you get banned for a year", not even any notice that my account got deleted, just...no service. I figured I just had to call them up again and get it turned back on...imagine my surprise when I find out that my account is disabled for a year. -_^

Comcast? I am not amused. -_-

On that note, looks like I'll be getting internet at home by tethering off my phone for a while (0.9Mbps up, 0.7Mbps down..yay 3G! ). Oh, what's that? T-Mobile doesn't have a transfer limit and doesn't care if I tether? Oh, that's awesome. Too bad an actual ISP couldn't do the same for me...

So tomorrow I'll be mailing off my Comcast modem to one of their distribution centers, and in a week or two I should be getting a check from them, crediting me the balance on my account, and that will be the last of my interactions with Comcast.

Ever.

That's right, congratulations Comcast! You have now permanently lost a paying customer. I will never buy service from Comcast ever again, anywhere, and I will never advise any of my friends to buy their service ever again. I know plenty of people who are unhappy with Comast's service but still keep it because it's faster than DSL and they can't get FiOS. Yesterday I was one of those people. Not anymore. I hereby solemnly swear that Comcast will never again get a single cent of my money, and I will do my best to steer others away from them as well.


Comcast

[Luthien]

Comcast isn't available where I live, but if it ever is, I now know not to use them.

[BuzzKillington]

Is comcast the only ISP in your area? I'd rather go pick up a dozen AOL disks than tether off of my G1. I had to do that for about a week and I definitely found myself outside more ....which can be a bad thing if you don't have $ because I wasted a lot of gas bored-driving.

[farlo]

i find this relevant
http://consumerist.com/2010/04/congr...n-america.html

[x88x]

Well, I could get Verizon DSL, but there I run into another problem. All Verizon DSL plans require a 1 year contract, but I'm planning on moving in August (3 months). Breaking that contract will result in an early termination fee of 'up to $120'. I might call them tomorrow to see what can be done about that though. For now though, I'm actually doing ok tethered on my N900. ...I might feel differently after a week, but for now I'm ok. Since I happen to get full reception in my apartment, I'm actually getting (relatively) ok speeds. Enough that it's almost as fast download as the lowest tier of Verizon DSL (and the upload is faster):

[Spawn-Inc]

what a stupid company.... instead of banning paying customers why not just charge more money at a higher rate...

[LiTHiUM0XiD3]

like they do over here? LOL rogers cogeco and shaw? (all basically the same thing)
nobody has unlimited anymore.. i miss the good ole days

[Bopher]

I forgot to check with Centurylink to see if they have any caps on the internet. I just changed from my Charter 5mbps to DSL 10mbps for about the same. I was getting tired of dealing with outages that never happened in my area and my internet being down was because of my home network.

[farlo]

i used to have centurylink, no limits when i had them 3 months ago, actually the best dsl ive had.

[FuzzyPlushroom]

FairPoint may be a miserable company - basically, Verizon sold us off - and our 1.5Mbit/384Kbit plan is no longer a good deal at $30, but we're afraid that if we upgrade to a larger plan, they'll manage to screw up somehow, and further, our upload speeds wouldn't increase significantly (the real problem).

It's dead reliable right now, though, and there aren't any caps, so we're stickin' with 'em and encouraging everyone else to do the same.